Help center. Team admins Team members. Fix syncing problems in Dropbox. Use this article to fix the following issues: Dropbox is not syncing, updating, or refreshing files, folders, or shared folders. Dropbox appears to have stopped syncing, is no longer syncing, or is stuck indexing. Files are taking a long time to sync, are syncing slowly, or appear to always be syncing. Wait a few minutes and check back There are a lot of reasons why syncing could be temporarily delayed.
Close other applications that are open on your device If Dropbox files are open in another application, they might not sync. Follow our filename recommendations Certain special characters in filenames may not be compatible with certain devices.
If the Dropbox desktop app is on an external hard drive, check your connection If you have your Dropbox folder on an external hard drive, make sure the external hard drive is connected and recognized by your computer.
Uninstall and reinstall the Dropbox desktop app Uninstall and reinstall the Dropbox desktop app on your computer. Certain types of files and metadata like symlinks symbolic links , aliases, shortcuts, junction points, resource forks, networked folders, and extended attributes.
Learn what types of extended attributes Dropbox can sync. If this is the case, you might see an error message that says that permission has been denied or that your file has been rejected by the server. If you suspect this is the problem, contact support. How helpful was this article? Let us know how we can improve: Thanks for your feedback!
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Commenting as. Not you? Save information for future comments. Dropbox is one of the most popular tools when it comes to syncing your computer files in the cloud and sharing files. What happens when you can't download your file because of Dropbox error? Switch to incognito mode, clear your browser's cache or change the browser to decrease your chances of incompatibilities due to new changes.
Visit the Dropbox section to learn how to get the most out of your Dropbox account. Many programs today have a web-version. If you are having trouble with any of them, try our Web App Error section for troubleshooters. To fix various PC problems, we recommend Restoro PC Repair Tool: This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance.
Click Repair All to fix issues affecting your computer's security and performance Restoro has been downloaded by 0 readers this month. Still having issues? Fix them with this tool:. Frequently Asked Questions How to copy files from Dropbox? Does it happen intermittently or have you noticed a pattern eg. I'd appreciate it if you could you send me a link to the document that you're having trouble with if you're comfortable sharing of course.
For instructions on how to create a link to a file in your Dropbox, you may have a look at the steps outlined here.
I appreciate your swift reply MahaOs. Work Smarter with Dropbox The way we work is changing. Sound good? Let's get started. Who's talking. Top contributors to this post bassplr19xx Explorer Level 3. Walter Dropboxer. Daphne Dropboxer. Need more support? Hi there! If you found the answer to your question, please 'like' the post to say thanks to the user!
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